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Q. Are your classes Nationally Accredited?
A. Yes. Our classes follow the same ECC guidelines in accordance with state mandates. Our curriculum has been developed to meet or exceed the requirements of all 50 states. Our training programs and certification classes are accepted nationally. 
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Q. Can I still get a Pre-Printed Card even though I didn't order it with my course?
A. Sure!!! Click Here to Order a Pre-Printed Card. You can order the Pre-Printed card anytime before your renewal date. 
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Q. How many times can I take the test? Is there an extra charge to re-take it?
A. You can take the test as often as necessary. There. is no charge to re-take the test. If you do not pass the test we recommend that you review the course and go over any material that you do not understand. If you need any help we will gladly answer your questions.
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Q. Can I stop the class in the middle and start again later?
A. Yes. If you cannot finish the class you can go back to it at any time. Simply skip ahead to where you left off and continue. You can also go back to any section of the course to review at anytime, even after you finish the test. THE TEST MUST BE COMPLETED WITHOUT CLOSING YOUR BROWSER.
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Q. I purchased the online class, is there anything else I need to purchase?
A. Absolutely not! When you purchase an online class from us you receive the COMPLETE CLASS, CERTIFICATE and CARD that you can instantly print yourself. However you can also purchase an additional card that is professionally printed, filled out by an instructor and mailed to you.
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Q. How do I know if your Healthcare Provider BLS is the correct course for me?
A. The BLS for the Professional Rescuer is designed for the Professional Rescuers, Healthcare Providers, Emergency Response Teams, Doctors, Nurses, Safety Personnel, Police, Ambulance,  Athletic Trainers, Airline Employees, Life Guards or anyone who has a requirement for a CPR Certification card.
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Q. Will I be "Certified" in CPR and AED?
A. Yes, you will receive a certification card upon successful completion of the course.
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Q. Do you offer a "Healthcare Provider" CPR class?
A. Our Healthcare Provider BLS is available to everyone, not just healthcare professionals. In fact, this is the course that is required by most states where CPR Certification is an employment requirement. Click here to learn more about our classes.
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Q. Do you only offer Online CPR Certification courses ?
A. No! We offer onsite classes throughout the country. To find a class near you or to schedule a class at your office simply contact us.
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Q. Do you offer any special programs for schools?
A. Absolutely! We are currently working with schools to provide CPR/AED and First Aid training to students. Corporate sponsorships are available in some areas to cover some or all of the course fees. 
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Q. How can I become an instructor?
A. You can become an instructor through a local training center. If you are currently an instructor for American Heart you may qualify for reciprocity and not need to take our instructor course. We are currently looking to recruit additional Instructors and Training Centers
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Q. I purchased an online course. How do I begin?
A. You can login here: Class Login There is a red box that says "Class Login" on the right side of just about every page on our site. Use the email address and password you used to create your account. Follow the prompts and begin your class
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Q. I can't login. What should I do?
A. You can login here: Class Login If this is the first time you are logging in you must use the same email address from when you purchased the course. If you forgot your password you can retrieve it here: Forgot Password. If you receive an error saying that "No account matching this e-mail address was found." You either entered the wrong email address now or when you purchased the course. Contact our TECHNICAL SUPPORT for assistance.
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