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Support - FAQ's

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Certifications

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Technical Support

I completed my purchase, how do I take the class?

Are your classes Nationally Accredited?

Can I still get a Pre-Printed Card? I didn't order it with my course.

How many times can I take the test? Is there an extra charge to re-take it?

How do I know which class I should take?

Can I stop the class in the middle and start again later?

I purchased the online class, is there anything else I need to purchase?

Will I be "Certified" in CPR, AED, First-Aid or Bloodborne Pathogens?

Do you offer a "Healthcare Provider" CPR class?

I'm not a Healthcare Provider, do you have a course for me?

Do you only offer Online CPR Certification courses ?

Do you offer any special programs for schools?

I can't login. What should I do?

How do I give my employee/student access with their own login?

Can a group have individual logins or do they all use the same?

Which class do I need?

Can I use someone else's credit card to purchase a class?

Why did my credit card decline but the transaction is pending in my bank.

How long is the online class?

How do I login to the class(es) I purchased?

Do I need to pay before taking the class?

How do I print my card?

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